Terms & Conditions

1. Ordering and Payment

a) Orders can be placed through our website or mobile app.

b) Payment for the food and delivery charges can be made online through the payment gateway or in cash to the delivery person.

c) Delivery charges may vary depending on the distance and mode of transport used for delivery.


2. Delivery

a) Delivery times may vary depending on the restaurant's preparation time and distance to the delivery location.

b) We will strive to deliver your food within the estimated time frame, but we do not guarantee delivery times.

c) If the delivery is delayed due to any unforeseen circumstances such as traffic, weather conditions or any other reasons beyond our control, we will not be held responsible for any inconvenience caused.


3. Cancellations and Refunds

a) Orders can be cancelled before the restaurant starts preparing the food.

b) If an order is cancelled after the restaurant starts preparing the food, the cancellation may not be possible, and no refunds will be issued.

c) If the delivered food is not as per the order or damaged during delivery, a refund or replacement may be issued, subject to the discretion of the management.


4. Liability

a) We are not responsible for any food-related allergies or health issues that may arise after consuming the food.

b) We will not be held responsible for any loss or damage caused due to our services, except in the case of negligence on our part.

c) We reserve the right to terminate the services to any customer without any notice, if they breach any of the terms and conditions of our service.


5. Customer Service

a) Our customer service team is available to assist with any queries or complaints.

b) We will strive to resolve any issues within a reasonable time frame.


By using our services, you agree to abide by the above terms and conditions. These terms and conditions may be updated from time to time, and we recommend that you review them periodically.